Shipping & Delivery Policy

Last Updated: [27-10-2025]

Welcome to Rinku Boiler Farm!
This Shipping & Delivery Policy outlines how we process, handle, and deliver your fresh chicken orders placed through our website or mobile app.

1. Delivery Areas

We currently deliver in the following locations:
? [List your service areas, e.g., Raipur, Bilaspur, Durg, etc.]

If your location is outside our service area, our system will notify you at checkout.

2. Delivery Time

• Orders placed before [Insert Time, e.g., 5:00 PM] are usually delivered on the same day.

• Orders placed after that time will be delivered the next day or as per the available delivery slots.

• Delivery times may vary depending on location, weather, or high order volume.

You will receive a call or SMS notification once your order is out for delivery.

3. Shipping/Delivery Charges

• Free delivery on orders above ₹[Insert Amount].

• For orders below that amount, a delivery fee of ₹[Insert Fee] may apply.

• Delivery charges will be shown clearly at checkout before payment.

4. Packaging and Handling

We take utmost care in handling your food items:

• All chicken is packed in leak-proof, hygienic, and food-safe packaging.

• Temperature control is maintained to ensure freshness.

5. Order Tracking

Once your order is confirmed, you will receive:

• An order confirmation message

• A live tracking link or delivery status update via SMS or WhatsApp (if available)

6. Delay in Delivery

While we strive to deliver within the promised time, delays may occur due to:

• Weather conditions

• Traffic restrictions

• Product availability or technical issues

In such cases, our team will inform you promptly.

7. Wrong Address or Unavailability

If the delivery address provided is incorrect or the customer is unavailable at the time of delivery:

• The delivery agent will attempt to contact you.

• If unsuccessful, your order may be rescheduled or canceled, and refund eligibility will be as per our Refund Policy.

8. No-Contact Delivery

For safety reasons, we offer contactless delivery.
Please mention your preference at checkout or inform our delivery agent in advance.

9. Contact Us

For questions or concerns about these Terms & Conditions, please contact us:

Email - raysitatwork@gmail.com
Phone - +917869257952
Address - Bypass chouk sant vinoba nagar ,Raigarh (C.G.)